The Association of Continuity Professionals (ACP) is a non-profit trade association dedicated to fostering continued professional growth and development in effective Contingency & Business Resumption Planning. ACP is the recognized premier international networking and information exchange organization in the business continuity industry.
The San Francisco Bay Area ACP Chapter serves the continuity professionals of the greater Bay Area. Our members come from both the private and public sectors and are involved with diciplines such as business continuity, emergency mangement, cyber security, physical security, and supply chain resiliency.
Our Chapter's Vision Statement: San Francisco Bay Area ACP Chapter is a leading Bay Area organization providing opportunities for professionals to connect and grow through an innovative knowledge network to meet the resiliency demands of today and tomorrow.
ACP membership is open to anyone with an interest in or responsibility for the varied aspects of contingency planning.
Our members come from both the private and public sectors. Their job responsibilities include:
- Business Continuity
- Emergency Management
- Enterprise Resiliency
- Cyber Security
- Physical Security
- Supply Chain Resiliency
Board of Directors
President - Monika Stoeffl
Monika Stoeffl is the Executive Director of the California Resiliency Alliance, a non-profit sitting at the nexus between the public and private sectors facilitating cross-sector information sharing and partnerships to foster local and regional resiliency.
She has over 10 years experience in emergency management and risk analysis, including writing plans, designing table-top and full-scale exercises, conducting trainings, facilitating cross-agency collaboration, and conducting risk analyses.
Monika has a bachelors in Anthropology and received her MBA in International Business from Thunderbird School of Global Management with a focus in operational risk management and competitive intelligence.
Secretary - Ray Bonilla
Ray Bonilla leads the resiliency and continuity efforts for Kaiser Permanente IT. As the leader for IT Resiliency, Ray is responsible for the strategic direction and execution of enterprise-wide IT resiliency management programs, IT business continuity planning, IT crisis management, HIPAA contingency planning compliance, and enterprise technology risk and impact assessments and professional teams.
Ray serves on numerous business continuity boards, committees and focus groups throughout the United States. His activities include director of membership for the Association of Contingency Planners, and terrorism liaison officer with the Northern California Regional Intelligence Center. Ray is a Master Business Continuity Professional (MBCP), and a member of the Business Continuity Institute (MBCI). Ray received his bachelor’s degree in organizational communications from California State University, East Bay, and his MBA from the University of San Francisco.
Treasurer - Jean Anderson
Business continuity and disaster recovery is more than just a career for Jean Anderson. In addition to an award-winning track record of results, she offers a genuine passion for protecting people, data, operations, and company revenue through best-in-class IT and corporate business continuity and disaster recovery (BC/DR) solutions. Jean blends disaster prevention, response, mitigation, and rapid disaster recovery expertise with a deep technical background. As a high-achieving, dynamic leader, Jean is widely known for her organization, efficiency, and unwavering commitment to excellence. Ms. Anderson balances this vision, drive, and action-orientation with strong interpersonal and leadership strengths including relationship building, collaboration, and team management.
Jean has Certified Business Continuity Professional, Certified Business Continuity Auditor, and Disaster Service Worker Certifications. Jean has participated in ongoing business continuity and disaster recovery training including extensive Community Emergency Response Team (CERT) Training and American Red Cross Community Leadership Disaster Services programs.
Equally committed to disaster protection in communities, Ms. Anderson has logged an impressive record of leadership in her local community and the San Francisco Bay Area. Among the highlights, she is the Disaster Planning Project Manager for the Seascape Community Emergency Response Team (CERT) www.seascapecert.org, that was recognized as champions twice in CERT competitions. She served as Disaster Recovery Business Representative and Program Manager for the Santa Cruz County Emergency Management Coordinating Committee and has been a long-time member of a variety of community organizations. These include the California Resiliency Advisory Board, Silicon Valley Crisis Management Team, Homeland Security/FEMA/Citizens Corp, American Red Cross Disaster Services, and Aptos Chamber of Commerce.
Membership Director - Michele Heckle
Michelle D. Heckle, CHEP, started her career with Kaiser Permanente. After spending nearly one-quarter of a century with Kaiser Permanente in varying leadership positions, Michelle accepted a new role with Children’s Hospital & Research Centre Oakland Emergency Management in 2009. UCSF and Children’s Oakland began an affiliation in 2014 and Michelle became Emergency Management Officer. During the transition to UCSF Benioff Children’s Hospitals, Michelle accepted a new position as Director-Homeland Security Emergency Management Division, UCSF Police Department. As Division Commander, Michelle leads UCSF Emergency Management enterprise in local, state, national and global matters affecting UCSF assets, people, and programs. She currently sits on numerous leadership boards and chairs a variety of professional committees. Michelle specializes in pediatric disaster and serves as pediatric disaster champion. Outside of her role with UCSF, Michelle serves as City of Lafayette Emergency Preparedness Commissioner. Michelle and her spouse share five children, together serve their community, and travel via glamorous camping with dog in tow when they can!
Program Director & Outreach Coordinator - Rachael M. Ratcliff Jeffries
Rachael's broad international experience in the public and private sectors combined with her direct experience in natural disasters, biological terrorism and crises in the U.S., South Africa and Japan, inspired to her to serve communities by strengthening the infrastructures on which they depend. She has been honored to lead Health Insurance Portability and Accountability Act (HIPAA) security program contingency planning compliance efforts for Kaiser Permanente to further her inspiration. Rachael holds numerous honors at the federal, state and municipal levels, and has experience writing policy, guidelines, and proposals internationally. She is a certified business continuity professional (CBCP) and certified risk management professional (CRMP) with a BA in English, holds project management credentials and is conversationally fluent in Japanese. She has direct experience in risk management, business continuity, crisis management, and emergency management.
It is an honor for Rachael to serve on the board of directors as the program director and outreach coordinator for the San Francisco Chapter of the Association for Continuity Professionals.
Public Relations Director - Ann Hepenstal
Ann Hepenstal is the 2017 PR Director for the Chapter. A business continuity consultant, she has more than 12 years of experience leading business continuity and crisis management planning for various divisions of Intel. Working in the Intel procurement organization, Ann drove maturation of the group’s business continuity practice for its supply chain, and was part of the Hurricane Katrina crisis management activation. Ann holds the Certified Business Continuity Professional (CBCP) certification from DRII. She founded and led the Silicon Valley Crisis Management Network, has spoken on business continuity best practices at industry conferences including DRI International, the Council of Supply Chain Management Professionals, and SEMI, the semiconductor industry association. She is the co-author of “Maturation of Business Continuity Practice in the Intel Supply Chain,” published in the Intel Technology Journal. Ann holds a BS degree in Systems Engineering from Case Western Reserve University and a MS in Management Science from Stanford University.
Director of Governance - Brandon Bond
Brandon Bond is the administrative director of the Office of Emergency Management at the Stanford Health Care and Stanford Children’s Health. He is a Certified Business Continuity Professional and serves as the Safety Officer and U.S. Health and Human Services, Disaster Medical Assistance Team, CA-6. Additionally, Brandon is an adjunct instructor at FEMA’s, Center for Domestic Preparedness.
He responded to the Haiti Earthquake, Hurricanes Gustav, Ike, Katrina and Rita. Brandon Bond has participated relief efforts in the Philippines following Super Typhoon Haiyen and Sri Lanka following the Indonesian Tsunami. Mr. Bond has also been involved in many state and local responses as a first responder.
For the last 20 years, his passion has been delivering emergency and crisis management programs and training to the High-Tech, Healthcare and Homeland Security industries.
Brandon currently serves United States Department of Homeland Security Public Health and Healthcare Sector Coordinating Counsel, and the State of California’s Mass Patient Movement Working Group. He also volunteers for the California Rescue Dog Association, and San Mateo County Search and Rescue Team.
Mr. Bond holds a Bachelor’s in Political Science and a Master’s of Science in Industrial and Technical Studies from Cal Poly State University.
Membership Coordinator - Francine Sneddon
Francine is the IT Service Continuity Manager for the University of California, San Francisco. She manages the IT Resiliency Program for Campus and Medical Center IT systems for the central IT department. She has had the pleasure of working at UCSF for more than 10 years! She is currently working on a major Business Impact Analysis effort and rewriting their UCSF IT Resiliency Policy and Process.
Newsletter Coordinator - Uma Danday
Uma Danday born and raised in India, is now living in the United States for 20+ years. A software professional turned in to a Business Continuity professional practicing the custom for 12+ years.
Trained in robust BC/DR practices at Franklin Templeton Investments, she has a strong background in some of the top market tools for BC/DR, Crisis Management, Business Continuity Planning, IT Disaster Recovery planning, BC/DR/CM exercises planning and execution, Vendor risk assessment reviews, BIA. She has been instrumental in establishment of a Business Continuity program at Hitachi Data Systems with a strong focus on their Crisis management program.
Added to her accomplishments are enhancement of BC/DR program at Bank of the west, a Master’s in Computer applications, CBCP from DRII, working as a Marketing coordinator appointed by Business Recovery Managers Association Board of Directors.
Student Relations Coordinator - Julie Marpert
Julie Marpert is Global Risk Manager at Stanford University in Palo Alto where she focuses on business continuity, emergency management, and travel risk management for global programs for staff, students, and faculty at the GSB. A Seattle native, Julie has a background in the public sector and healthcare industry prior to Stanford.
Julie has a bachelors in Urban Planning with an Architecture minor and a Masters in Infrastructure both from the University of Washington. Go Huskies!
ACP Code of Ethics
The primary goal of the Association of Continuity Planners (ACP) is to provide a powerful network for the advancement of the business continuity industry and the development of continuity professionals. To achieve this goal, members of the Association must reflect the highest standards of ethical conduct. Therefore, ACP has established the following Code of Ethics and requires its observance as a prerequisite for continued membership and affiliation with the Association. Members who fail to observe the code of ethics will be subject to loss of membership.
As an applicant for membership and as a member of ACP, I have in the past and will in the future:
- Perform all professional activities and duties in accordance with all applicable laws and the highest ethical principles;
- Maintain appropriate confidentiality of proprietary or otherwise sensitive information encountered in the course of professional activities;
- Fulfill professional responsibilities with diligence and honesty;
- Use the ACP membership list for Association business only and not furnish the membership list to non-members without the written permission of the ACP Corporate Board of Directors;
- Refrain from any activities which might constitute a conflict of interest or otherwise damage the reputation of employers, the continuity profession, or the Association; and
Not intentionally injure or impugn the professional reputation or practice of colleagues, clients, or employers.