About ACP

The Association of Continuity Professionals (ACP) is a non-profit 501C(6), mutual benefit association of professionals with responsibility or interest in the areas of Risk Management, Business Continuity Management, Disaster Recovery, Emergency Management and Information Security. ACP provides an effective forum for exchanging information and sharing experiences.  

Vision: The world's premier association of resiliency professionals

In support of ACPs vision, the Capital of Texas Chapter of ACP is dedicated to prepare Central Texas to become a more resilient community by integrating professionals in all risk disciplines such as Risk Management, Business Continuity Management, Disaster Recovery, Emergency Management, and Information Security. We strive to be a leading resource for increased knowledge, education, collaboration, and professional networking. Capital of Texas Chapter is a place where risk professionals can come together and identify common goals, share ideas and new opportunities.

Mission: Shaping and supporting the global community of resilience practitioners

To foster professional development for our ACP members by:

  • Providing Continuing Education credits to professionals in areas including (not limited to): Risk Management, Business Continuity, Disaster Recovery, Emergency Management, Information Security, Information Resource Management and many others;
  • Encouraging the exchange of knowledge & experience;
  • Providing an opportunity for professional networking through events for members;
  • Leading efforts to increase communication and collaboration between varying roles and professions within risk and continuity disciplines; and
  • Enhancing the security and resiliency of Central Texas by sharing resources and knowledge throughout our whole community.


Shaping Careers, Advancing Reslience



This email address is being protected from spambots. You need JavaScript enabled to view it. - Michelle Neisen, CBCP, MCP, MEP

Michelle Neisen photo







Michelle Neisen was employed by Health and Human Services (HHS) System agencies since 2008 and served as the Senior Business Continuity Coordinator for both Health and Human Services Commission and Department of State Health Services.  Ms. Neisen is a Certified Business Continuity Professional through Disaster Recovery Institute International and a graduate of the elite Executive Leadership Academy through Health and Human Services.  For over 10 years with HHS System agencies, she forged and maintained constructive and cooperative working relationships.  On June 1, 2019, Michelle became the Senior Business Continuity and Crisis Management Analyst for Academy Sports + Outdoors where she continues to provide leadership and expertise in Business Continuity Management.  She shares her knowledge across the country as a speaker at conferences and special events including the National Hurricane Conference and Texas Emergency Management conference. 
As a Master Exercise Professional, she has provided expertise serving as an exercise evaluator for FEMAs National Level Exercises. As well, she develops, conducts and supports exercises across the state. She is an approved FEMA Continuity and Incident Command System trainer and volunteers her time educating and mentoring others.  

This email address is being protected from spambots. You need JavaScript enabled to view it. - Patti Farr

Patti has been the Director of Office Management and Business Continuity for over 12 years.  She supports Business Continuity and Emergency Management for Austin Habitat for Humanity. Patti has been a member of ACP and has served on the Board of Directors since 2009.

This email address is being protected from spambots. You need JavaScript enabled to view it. - Jerry Lozano

Jerry is currently serving as the Senior Project Manager for eHealth. Prior to that, he has experience as a Technical Project Manager with Public Consulting Group.

This email address is being protected from spambots. You need JavaScript enabled to view it. - Patrice Reisen-Hicks

Patrice ACP photo
Patrice is currently serving as the Emergency Management Coordinator at University of Texas (UT) System and has been in this role since January 2013.  Prior to UT System, she has over 20 years experience in the emergency management industry with agencies including Travis County Emergency Management, Texas Department of Emergency Management and the Texas Highway Patrol.  Her vast knowledge and experience in emergency management encouraged develop skills in many risk disciplines; business continuity, training, plan development, exercise development/delivery, and as a presenter.  She is a certified Texas Emergency Manager, Master Continuity Professional, Certified Emergency Manager and a current Board member of Emergency Management Association of Texas.  Patrice is an active member of ACP currently serving on the Board of Directors as the Education and Seminars Director.

This email address is being protected from spambots. You need JavaScript enabled to view it. - Olivia Hemby

Olivia has served as the Emergency and Continuity Planner for the Texas Animal Health Commission (TAHC) Emergency Management Department since March 2016. Prior to working at TAHC, she was an instructor and Regional Support Officer for the Aston Educational Group in Xi’an, China for two and a half years. She is a new Board member of the Capital of Texas Chapter of the Association of Continuity Professionals, and is a certified Professional Continuity Practitioner through FEMA. She received her Masters of Public Service Administration from the Bush School of Government and Public Service at Texas A&M University in 2012, concentrating in Emergency Management. She also holds a Bachelor of Arts in Political Science and Government.


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