November Virtual Meeting


The Effect of the SARS-COV2 Pandemic
on Business Continuity & Crisis Management


Regina Phelps, President
Emergency Management & Safety Solutions, Inc.


November 11th, 2020
11:30 AM - 1:00 PM
Chapter Announcements, Election Results, & Presentation

Registration Details

Free to attend

Registration URL

Presentation Information

Our speaker for the November meeting is Regina Phelps, President Emergency Management & Safety Solutions Inc. Regina will be discussing the effect of the SARS-COV2 pandemic on Business Continuity & Crisis Management. Prior to the meeting, we will forward an article that Regina is publishing as preparation for our discussion.
The SARS-COV2 pandemic was everything we had feared and prepared for over many years. Those of us who wrote and developed pandemic plans were brought into the light during the heightened avian flu scare in the 2000’s culminating in the 2009 H1N1 pandemic. Fortunately for the world, the 2009 pandemic was mild by all accounts. We had planned for something that could be just as bad as 1918 but fortunately that didn’t happen. The world then fell back into a slumber and pandemic planning became a box to check on a compliance form and not a fully developed or robust plan. “After all, 2009 wasn’t that bad.”
Fast forward to 2020 and the great coronavirus pandemic. It was a first on so many levels.
  • Coronavirus: Our first coronavirus pandemic with tremendous uncertainty – would it act like influenza or not?
  • Speed: It affected the entire world within 90 days.
  • Disruption: Disrupted all aspects of life – businesses, families, schools, government. Literally, no one was immune to the virus.
  • No Recent Memory: The first major life-threatening global pandemic in over 100 years.
  • Healthcare: Significantly impacted the healthcare systems of all countries interrupting routine and “regular” emergency care
  • Re-invention: In order for business and government to survive, we re-invented how we worked completely overnight. In our wildest dreams, we would have never written a business continuity plan to send everyone home in a matter of a few days, let alone work there for months.
  • Challenge to Science: Conflicting messaging, new discoveries, and changing practices all contributed to some of the public not believing what was being shared by professionals creating an uneven response.
Some countries are doing much better than others. On the date of this writing, the United States and many countries in South America are in the throes of widespread community transmission impacting lives and livelihoods. Europe and Asia have been more successful in their reopening and have been able to resume more of a “normal life” with some restrictions. It is also time for business continuity and crisis management professionals to look forward as to what this means for business continuity and crisis management. Simply put, how have we done, what could be improved, and what does the future hold?
Regina Phelps is an internationally recognized thought leader and expert in the field of crisis management, continuity planning, and exercise design. She is the founder of EMS Solutions Inc, (EMSS) and since 1982, EMSS has provided consultation and speaking services to clients on four continents. Ms. Phelps is a frequent speaker at international continuity conferences and is consistently one of the top rated speakers in her field. She is known for her approachable and entertaining speaking style and her ability to take complex topics and break them into easily digestible and understandable nuggets.
She is the author of four books, all four are available on Amazon
  • Crisis Management: How to Develop a Powerful Program
  • Cyberbreach: What is your defenses fail? Designing an exercise to map a ready strategy;
  • Emergency Management Exercises: From Response to Recovery
  • Emergency Management Exercises: From Response to Recovery Instructors Guide.
The first 15 minutes of the meeting will include a chapter update from our President, Ashley York, and announcement of the election results. Hope to virtually see you there!


Florida Health - What you need to know now about COVID-19 in Florida

Use of Cloth Face Coverings to Help Slow the Spread of COVID-19

City of Tampa Works to Flatten the Curve Using Trending Digital Tools

Tampa, Fla. (March 22, 2020) – In an effort to keep all residents informed on coronavirus, the City of Tampa is using its full tool belt of communication tools to effectively reach audiences of all ages.

In addition to Facebook, Twitter & a new COVID-19 web platform, the City of Tampa is reaching its audiences via:

  • New influencer marketing campaign, #HappyAtHomeTPA, on Instagram Stories, collaborating with Tampa Bay’s top creators to share activities while social distancing. To participate, simply tag #HappyAtHomeTPA and @cityoftampa in an Instagram Story. 
  • //;language=en&timestamp=1580583970&utm_campaign=client_share&app=musically&utm_medium=ios&user_id=6782268384840696837&tt_from=copy&utm_source=copy&source=h5_m">TikTok videos, featuring Mayor Jane Castor, Tampa Police Department & Tampa Fire Rescue
  • Spotify playlist, featuring songs with a social distance theme.
  • Video PSAs, featuring Mayor Jane Castor with four key steps to flatten the curve

Residents are also encouraged to text TAMPAREADY or TAMPALISTA to 888-777 for emergency alerts and TAMPABIZ to 888-777 for business relief alerts. 


CORONAVIRUS (COVID-19) EMPLOYER RESOURCE TOOLKIT - One-Stop Location for Employers: Summaries of Government Programs, Sample Policies, Forms, Checklists, and more for dealing with COVID-19.

Tips for Wearing Masks and Gloves

COVID-19 Positive: A Recordable Illness for Employers

Organizational Risk: The Wrong Companies for Coronavirus Disinfecting

The Importance of Handwashing

Disinfection After a Coronavirus Outbreak







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