Mid-Florida ACP Chapter October (Virtual) Meeting

Topic: 2019 Novel-Coronavirus (COVID-19) After Action Report: Lam Research

Presenter: Tonya T. York, MBCI, MBCP

Date: Thursday, October 15th, 2020; 11:30 am - 1:00 pm

Location: Your Computer (If you have a camera, please join us online - it'll be good to see faces)

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Presentation Description: What does it take to maintain continuity for a global manufacturer with facilities in Wuhan China and throughout Asia?

Please join us for this informative presentation and conversation with the former Global Business Continuity Program Manager for Lam Research as Tonya dives into the successes and lessons learned for Lam in the epicenter of the global pandemic.

Presenter Bio: 

Tonya T. York, MBCI, MBCP
Global Business Resiliency Program Manager
Anapan
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tonya T. York, MBCI, MBCP is the Global Business Resilience Program Manager at Anaplan, a cloud-based collaborative planning software company. She has been a leader in the business continuity industry for over 25 years, and in 2014 won the Disaster Recovery Institute International (DRII) Lifetime Achievement Award, selected by her industry peers.

At Lam Research, Tonya was Global Business Continuity Program Manager, brought on-board to mature and elevate Lam’s program. In one year, business continuity program maturity (CMMI) went from 1.5 to 2.3, improving the maturity rating for cybersecurity as well.

In the role of Supply Chain Risk Manager at Google, Tonya worked within the 3rd Party Risk Management team to facilitate the creation of a supplier focused incident management and business continuity program to mitigate the effects of a supply chain disruption on Google’s customers, shareholders, and employees.

As Vice President, IT Service Continuity Management at McKesson, America’s oldest and largest healthcare service company, assembled a world-class team of more than 20 fulltime and contract staff drawing upon nearly 250 years of combined BC/DR experience. Together, her Service Continuity Office (SCO) team built a robust practice providing services to nearly all of McKesson’s business units, helping protect over $122 Billion in annual revenue and, more importantly, ensuring the reliable delivery of 1/3 of all medicines in North America. Tonya’s team at McKesson conducted over 110 disaster recovery and IT emergency response table-top exercises in seven years. The services cover thousands of servers, hundreds of applications, and encompass hundreds of BC/DR plans. As a result of the efforts of the team and of Tonya’s leadership, the McKesson SCO was the DRII Team of the Year in 2012.

At Charles Schwab, Tonya had full accountability for ensuring the uninterrupted functioning of mission-critical worldwide operations for the $872 billion brokerage firm as VP of Business Resumption Services. She designed and activated the BC program that covered 26,300 employees, 13 divisions, headquarters and 274 branch offices, 8,000 workstations at four call centers, automated telephone systems, online brokerage services, and over 300,000 revenue trades per day. Her program at Schwab was validated during eight actual business interruptions.

Tonya has also held senior-level and officer positions at Symantec/VERITAS, Seagate Services (EVault), and the Caspian Group, a boutique IT consulting firm. Tonya is a founding member of the Business Recovery Managers Association (BRMA) in the San Francisco Bay Area, is regularly featured as a speaker at industry conferences, and is the author of several articles published in trade publications.

Tonya is married with one daughter, two dogs, and three horses.