The Association of Continuity Professionals (ACP) is a non-profit trade association dedicated to fostering continued professional growth and development in effective Contingency & Business Resumption Planning. ACP is the recognized premier international networking and information exchange organization in the business continuity industry. 

The San Francisco Bay Area ACP Chapter serves the continuity professionals of the greater Bay Area. Our members come from both the private and public sectors and are involved with disciplines such as business continuity, emergency management, cybersecurity, physical security, and supply chain resiliency. 

Our Chapter's Vision Statement: San Francisco Bay Area ACP Chapter is a leading Bay Area organization providing opportunities for professionals to connect and grow through an innovative knowledge network to meet the resiliency demands of today and tomorrow.

ACP membership is open to anyone with an interest in or responsibility for the varied aspects of contingency planning.

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Our members come from both the private and public sectors. Their job responsibilities include:

  • Business Continuity
  • Emergency Management
  • Enterprise Resiliency
  • Cyber Security
  • Physical Security
  • Supply Chain Resiliency




ACP San Francisco Bay Area
San Francisco, CA 94103
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President - Karen Lowham

KarenLowhamHeadshotKaren heads the Technology Continuity Program at Zendesk.  As a leader for the Technology Continuity program, Karen is responsible for developing and setting the strategic direction, alignment with the business and the tactical execution of the enterprise-wide program.  Karen comes with over 15 years of resiliency experience in developing and establishing global resiliency programs.  She is a passionate resiliency leader who has seen the power of breaking down silo walls to bring diverse teams together and develop the needed strategies and solutions to ensure the continuity of business and technical services.  Her philosophy around continuity planning is “one size does not fit all”.  With the fast pace of change within the business, the traditional resiliency approaches have become barriers vs enablers to resiliency leaders successfully meeting their goals in a timely manner.  Taking an agile mindset and approach is needed to accomplish our objectives and keep pace with the ever-changing business needs. 

Secretary - Lissette Carillo 

Ray BonillaOver 30 years experience in banking service, ranging from customer service, Treasury Management, project management, mitigating risks, leadership, mentoring, and training. She is a Certified Business Continuity Professional who has extensive experience with Business, Technology and Cyber Threat recovery, BIA, Risk Assessment, identifying recovery strategies, documenting and maintaining plans, tabletop and exercises etc. At Wells Fargo, she designs collaborative tools to partner and support Wells Fargo Treasury Management customers  mitigating risks associated to Treasury business disruptions. Lissete is a recipient of the 2012 DRII Business Continuity Awareness award.


Treasurer - Pratima Tewary

ashley asawari headshotPratima Tewary is a customer-centric Program Manager at Kaiser Permanente, whose focus has been strengthening the organization's Disaster Recovery risk posture. She is a solution-focused, visionary leader with an extensive record of success leading and executing complex, multifaceted business continuity and crisis management programs. Additionally, her forte includes managing and delivering well-orchestrated preparedness exercises for organizational leadership in carrying out coordinated responses, while also fostering a highly cross-collaborative environment. Pratima is a Certified Business Continuity Institute Professional (CBCP). Outside work, she enjoys listening to classical music and gardening her ever-growing army of backyard plants!



Membership Director - Roland Kelly 

Michelle Heckle

Roland is an experienced software sales professional with over 25 years' experience in Risk Management, Business Continuity and Disaster Recovery in addition to Quality Assurance, SaaS, Regulatory Approval and Assurance disciplines in the automotive, aerospace and high Technology sectors. Holding BSc (Eng.), MSc (Eng.) and MA degrees, Roland is originally from Dublin, Ireland and moved to USA in 1995 after an early career in automotive engineering in the UK. His initial role in the USA was with the Irish Government NSAI, auditing and certifying major companies to ISO 9001, ISO 14001 and later AS9100 (Aerospace), ISO 27001 and ISO 22301 (in its original standards). He also consulted with major brands in deploying these standards and later transitioned to sales with a leading aerospace and defense test laboratory. A desire to work in software sales led to a career with SAP, MetricStream and RSA Archer before joining Fusion Risk Management in 2018.  Married with three sons, Trevor UC San Diego, Crew Team, Garrett Senior and Ryan Middle School, Roland lives in Menlo Park. He is also a recent graduate of the Menlo Park Citizens Police Academy in addition to being a member of Menlo Park's Certified Emergency Response Team (CERT).

IT Director - Oscar Munoz

LaurenPhotoOscar carries a total of 8 years of experience in the private sector, leading and supporting enterprise wide projects and programs across fortune 500 companies such as eBay, Paypal & Symantec including the split of 2 companies (eBay and PayPal). As it relates to Resiliency, Oscar has consulted and trained over 60 + Department Leaders in all areas and functions of the Resiliency Life Cycle. When challenges arise, he is willing to roll up his sleeves, get creative and recommend solutions. He can identify critical business processes, refine and enhance business continuity plans and then validating them through exercises. Oscar is comfortable working with all levels of management (Sr. Managers, Directors and C-level executives) to ensure their departments and businesses are fully resilient. He has exceptional communication skills and enjoys delivering presentations and training materials for his clients. 


Membership Coordinator - Althea De Guzman

 Althea is an emergency and crisis management professional with over nine years of combined experience in business continuity, healthcare  and biotechnology, and project management. She received her masters in Threat and Response Management from The University of Chicago. Althea relocated to the Bay Area and joined Amgen in December 2020 as their risk manager. In her role, she supports the site’s emergency and crisis management and overall business resiliency, including business continuity planning, training, and exercise. Althea has devoted efforts to strengthen community resilience through various outreach efforts, ranging from working directly with community groups to developing relationships with local public safety agencies across the country.

The primary goal of the Association of Continuity Planners (ACP) is to provide a powerful network for the advancement of the business continuity industry and the development of continuity professionals. To achieve this goal, members of the Association must reflect the highest standards of ethical conduct. Therefore, ACP has established the following Code of Ethics and requires its observance as a prerequisite for continued membership and affiliation with the Association. Members who fail to observe the code of ethics will be subject to loss of membership. 

As an applicant for membership and as a member of ACP, I have in the past and will in the future: 

  • Perform all professional activities and duties in accordance with all applicable laws and the highest ethical principles; 
  • Maintain appropriate confidentiality of proprietary or otherwise sensitive information encountered in the course of professional activities; 
  • Fulfill professional responsibilities with diligence and honesty; 
  • Use the ACP membership list for Association business only and not furnish the membership list to non-members without the written permission of the ACP Corporate Board of Directors; 
  • Refrain from any activities which might constitute a conflict of interest or otherwise damage the reputation of employers, the continuity profession, or the Association; and 

Not intentionally injure or impugn the professional reputation or practice of colleagues, clients, or employers.