The Association of Continuity Professionals (ACP) is a non-profit trade association dedicated to fostering continued professional growth and development in effective Contingency & Business Resumption Planning. ACP is the recognized premier international networking and information exchange organization in the business continuity industry.
The San Francisco Bay Area ACP Chapter serves the continuity professionals of the greater Bay Area. Our members come from both the private and public sectors and are involved with diciplines such as business continuity, emergency mangement, cyber security, physical security, and supply chain resiliency.
Our Chapter's Vision Statement: San Francisco Bay Area ACP Chapter is a leading Bay Area organization providing opportunities for professionals to connect and grow through an innovative knowledge network to meet the resiliency demands of today and tomorrow.
ACP membership is open to anyone with an interest in or responsibility for the varied aspects of contingency planning.
Our members come from both the private and public sectors. Their job responsibilities include:
- Business Continuity
- Emergency Management
- Enterprise Resiliency
- Cyber Security
- Physical Security
- Supply Chain Resiliency
Board of Directors
President - Karen Lowham
Karen heads the Technology Continuity Program at Symantec. As a leader for the Technology Continuity program, Karen is responsible for developing and setting the strategic direction, alignment with the business and the tactical execution of the enterprise-wide program. Karen comes with over 15 years of resiliency experience in developing and establishing global resiliency programs. She is a passionate resiliency leader who has seen the power of breaking down silo walls to bring diverse teams together and develop the needed strategies and solutions to ensure the continuity of business and technical services. Her philosophy around continuity planning is “one size does not fit all”. With the fast pace of change within the business, the traditional resiliency approaches have become barriers vs enablers to resiliency leaders successfully meeting their goals in a timely manner. Taking an agile mindset and approach is needed to accomplish our objectives and keep pace with the ever-changing business needs.
Secretary - Ray Bonilla
Ray Bonilla leads the resiliency and continuity efforts for Kaiser Permanente IT. As the leader for IT Resiliency, Ray is responsible for the strategic direction and execution of enterprise-wide IT resiliency management programs, IT business continuity planning, IT crisis management, HIPAA contingency planning compliance, and enterprise technology risk and impact assessments and professional teams.
Ray serves on numerous business continuity boards, committees and focus groups throughout the United States. His activities include director of membership for the Association of Contingency Planners, and terrorism liaison officer with the Northern California Regional Intelligence Center. Ray is a Master Business Continuity Professional (MBCP), and a member of the Business Continuity Institute (MBCI). Ray received his bachelor’s degree in organizational communications from California State University, East Bay, and his MBA from the University of San Francisco.
Treasurer - Ashley (Asawari) Kulkarni
Growing up in a family of engineers, Ashley always knew she was destined to be one. Equipped with a degree in Computer Science, she spent a large part of my early career writing code and solving big problems such as Y2K. She joined Bank of the West (a subsidiary of BNP Paribas) in 2011 as a Systems Analyst but has always been intrigued by the Business continuity field. She grabbed the opportunity to join the BC team when it came her way. She has been an active member of the Business Continuity/Disaster Recover community for 5 years now and has grown to enjoy every aspect of it interacting with diverse groups across the organization, conducting training and awareness programs and coordinating exercises to ensure resiliency. Her role at Bank of the West has primarily focused on developing and maintaining an enterprise-wide framework for Crisis Management, Business Continuity, Disaster Recovery, Emergency Preparedness, Mass Notification and Pandemic Preparedness. She strongly believes in the principle of Kaizen (continuous improvement) and tries to live by it. On the personal front, she is happily married for the past 15 years and has a not so little 12-year-old firecracker daughter as her critic and personal fashion assistant.
Membership Director - Michele Heckle
Michelle D. Heckle, CHEP, started her career with Kaiser Permanente. After spending nearly one-quarter of a century with Kaiser Permanente in varying leadership positions, Michelle accepted a new role with Children’s Hospital & Research Centre Oakland Emergency Management in 2009. UCSF and Children’s Oakland began an affiliation in 2014 and Michelle became Emergency Management Officer. During the transition to UCSF Benioff Children’s Hospitals, Michelle accepted a new position as Director-Homeland Security Emergency Management Division, UCSF Police Department. As Division Commander, Michelle leads UCSF Emergency Management enterprise in local, state, national and global matters affecting UCSF assets, people, and programs. She currently sits on numerous leadership boards and chairs a variety of professional committees. Michelle specializes in pediatric disaster and serves as a pediatric disaster champion. Outside of her role with UCSF, Michelle serves as City of Lafayette Emergency Preparedness Commissioner. Michelle and her spouse share five children, together serve their community, and travel via glamorous camping with a dog in tow when they can!
IT Director - Lauren Doud
Lauren has over 16 years’ experience working in a variety of industries including information technology, public utilities, government, private equity, financial services, healthcare, food service, and non-profits. As a Senior Consultant with British Standards Institution (BSI), she assists her clients with developing strategies to streamline business operations, implementing and testing business continuity, crisis communications, and emergency management programs, conducting risk assessments, and achieving environmental health and safety compliance. Lauren began her career in business process and information technology, and she continues to develop and implement technology-based solutions that enable her clients to make data-driven decisions. She holds a Bachelor of Science in Environmental Policy Analysis and Planning from UC Davis and a master's degree in Urban and Regional Planning from San Jose State University. Lauren is also a CFO (Chief Family Officer), and with her husband, they are raising two children, aged 9 and 7. In her "spare" time, she provides skills-based philanthropy support for the Los Altos CERT, which consistently includes GIS mapping and occasionally includes moulage.
Membership Coordinator - Roland Kelly
Roland is an experienced software sales professional with over 25 years' experience in Risk Management, Business Continuity and Disaster Recovery in addition to Quality Assurance, SaaS, Regulatory Approval and Assurance disciplines in the automotive, aerospace and high Technology sectors. Holding BSc (Eng.), MSc (Eng.) and MA degrees, Roland is originally from Dublin, Ireland and moved to USA in 1995 after an early career in automotive engineering in the UK. His initial role in the USA was with the Irish Government NSAI, auditing and certifying major companies to ISO 9001, ISO 14001 and later AS9100 (Aerospace), ISO 27001 and ISO 22301 (in its original standards). He also consulted with major brands in deploying these standards and later transitioned to sales with a leading aerospace and defense test laboratory. A desire to work in software sales led to a career with SAP, MetricStream and RSA Archer before joining Fusion Risk Management in 2018. Married with three sons, Trevor UC San Diego, Crew Team, Garrett Senior and Ryan Middle School, Roland lives in Menlo Park. He is also a recent graduate of the Menlo Park Citizens Police Academy in addition to being a member of Menlo Park's Certified Emergency Response Team (CERT).
Newsletter Coordinator - Uma Danday
Uma Danday born and raised in India and has lived in the United States for 20+ years. A software professional turned in to a Business Continuity professional practicing the custom for 13+ years. Trained in robust BC/DR practices at Franklin Templeton Investments, she has a strong background in some of the top market tools for BC/DR, Crisis Management, Business Continuity Planning, IT Disaster Recovery planning, BC/DR/CM exercises planning and execution, Vendor risk assessment reviews, BIA. She has been instrumental in the establishment of a Business Continuity program at Hitachi Data Systems with a strong focus on their Crisis management program. Added to her accomplishments are the enhancement of BC/DR program at Bank of the west, a Master’s in Computer applications, CBCP from DRII, working as a Marketing coordinator appointed by Business Recovery Managers Association Board of Directors.
ACP Code of Ethics
The primary goal of the Association of Continuity Planners (ACP) is to provide a powerful network for the advancement of the business continuity industry and the development of continuity professionals. To achieve this goal, members of the Association must reflect the highest standards of ethical conduct. Therefore, ACP has established the following Code of Ethics and requires its observance as a prerequisite for continued membership and affiliation with the Association. Members who fail to observe the code of ethics will be subject to loss of membership.
As an applicant for membership and as a member of ACP, I have in the past and will in the future:
- Perform all professional activities and duties in accordance with all applicable laws and the highest ethical principles;
- Maintain appropriate confidentiality of proprietary or otherwise sensitive information encountered in the course of professional activities;
- Fulfill professional responsibilities with diligence and honesty;
- Use the ACP membership list for Association business only and not furnish the membership list to non-members without the written permission of the ACP Corporate Board of Directors;
- Refrain from any activities which might constitute a conflict of interest or otherwise damage the reputation of employers, the continuity profession, or the Association; and
Not intentionally injure or impugn the professional reputation or practice of colleagues, clients, or employers.